Epro Telecom plans to our efforts in building the company as one of the market leader on total contact centre solutions provider of striving for higher customer satisfaction. EPRO TechSoft Ltd. is a wholly owned subsidiary of Epro Telecom in Hong Kong and builds its strength on experience to provide the market a seamless solution - WISE-xb Multimedia Contact Centre System, CRM solution and other IT Solutions.

EPRO TechSoft Ltd. enables WISE-xb Multimedia Contact Centre System to provide a stable Computer Telephony Integration (CTI) platform that it establishes a link between the computer and telephone system. This comprehensive customer contact centre system is the most feature-rich communication server and network-based PBX system in the market. It provides an advanced CTI contact centre platform for clients to build their own applications on top of it such as customer service centre, inbound/outbound telemarketing, information helpdesks, marketing research, tele-ordering, catalog order entries, database management, etc. Furthermore, together with our CRM and other IT solutions, our professional consultants are able to customize clients' needs according to their business nature. We offer a powerful total solution to drive closer customer relationship under the speedy and accurate application.

 Mr. Terry Leung, General Manager of EPRO TechSoft Ltd. said, "EPRO TechSoft Ltd. assists clients gain competitive edge in their industries. Our efforts put on clients how to manage the relationship with your customers well. The essential is to deliver flexible, highly efficient solutions to different kinds of requirements from their existing and target customers. Definitely, our end-to-end solutions allow multi-channel interactions to your customers and provides sufficient information for supervision to companies." Hence, benefits of being the IT partner of EPRO TechSoft Ltd. enhance clients' productivity and quality, leading to customer satisfaction and loyalty, with profitable return on investment.