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Company Background
 
     
 
 
Overview

Incorporated in 1990 as a pioneer in the local outsourcing business, EPRO TELECOM is now one of the largest Multi-media call center Service providers in Hong Kong.Our group, ETS Group Limited, is a GEM listed company (Stock Code: 8031) in Hong Kong.

We are running a multi-media 24x7x365 outsourcing call center operation in Hong Kong with ISO 9001 and ISO 27001 certification, hosting over 850 workstations and over 1,000 agents to provide professional inbound and outbound call center services, staff secondment services, call center facilities management and hosting services as well as call center system solutions to corporate clients in banking, insurance, telecommunications, government departments, etc.

Riding on the long success of total call center solutions experiences, Epro now managing multiple call center operations in Hong Kong. The combined call center operations occupy a total of 43,000 sq. feet. Diversified business platform with high quality of service is built to meet each clients unique call center needs.


Our Mission
 


Epro’s Total call center Solutions include
Epro takes pride as the strategic partner of our clients.
Our excellence in professional call center services is achieved through:
Committed and experienced management team
Advanced call center system
Follow-through Service Management Model
Economy of scale in operation
Best practice accumulated


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