Epro Telecom announces the launching of WISE-xb Customer Contact Centre System. Based on the highly popular and widely adopted EPRO2000 Call Centre Solution, WISE-xb has been redesigned and enhanced to meet the changes and challenges of our customer requirements.  Through the use of modular design methodology and state-of-the-art technology, WISE-xb has incorporated some advanced features and functionalities that put the system again in the forefront of the contact management industry. In addition to the recent implementation of our first WISE-xb customer, many EPRO2000 customers have already upgraded their systems to WISE-xb successfully with highly satisfactory results.