As one of the leaders in the Hong Kong contact centre business, Epro Telecom provides professional services to our clients for over 20 years. To sustain the healthy growth of the Hong Kong contact centre service industry, the Hong Kong Call Centre Association (HKCCA) and the Hong Kong Quality Assurance Agency (HKQAA) set up the “P2P Telemarketing CoP Certification” in 2011 to safeguard the quality of the related services delivered by different service providers. Epro Telecom is proud to be awarded the certificate for the third consecutive year in 2013.

   
The General Manager of Epro Telecom, Mr. Tony Yeung expressed that, “It is our honor to be one of the service providers to be awarded the CoP certificate again. The certificate fully demonstrated Epro Telecom’s self-governance in service quality control and the professional service standard delivered by our staff, which hopefully can gain more confidence from our clients as well as the public.”